Privacy Policy
(Website Enquiries & Contact Forms)
Who we are
Pillar Health Studio provides osteopathy services in New Zealand. We are committed to protecting your privacy and managing your personal information responsibly.
What information we collect through our adds
When you contact us or complete a form, we may collect the following information:
Name
Phone number
Email address
Details about your health concern or injury
How we use your information
We use your information to:
Contact you regarding your enquiry or appointment request
Provide osteopathy and health care services
Manage bookings and clinic communication
Support your treatment and ongoing care
Who we share your information with
Your information is only accessed by authorised staff at Pillar Health Studio.
We do not sell, rent, or share your information with third parties for marketing purposes.
We may share information with other healthcare providers only if:
You request or consent to it, or
It is necessary for your safe and effective treatment
How we store your information
Your information is stored securely using our clinic management systems and/or secure digital records. We take reasonable steps to protect your data from loss, misuse, or unauthorised access.
How long we keep your information
We keep health records in line with New Zealand healthcare and record-keeping requirements. This allows us to provide safe and ongoing care if you return in the future.
Your rights
You have the right to:
Request access to your personal information
Request corrections to your information
Ask how your information is being used
To do this, please contact us directly.
Contact us
If you have any questions about this Privacy Policy or your information, please contact:
Email: reception@pillarhealth.co.nz
Phone: 07 242 0884
Updates to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website. Please be aware that we also have a separate Privacy Policy that applies when you attend in-person treatment at our clinic.